Is it really Free?

Yep. We'll dedicate 15 minutes to your problem. We find that 80% of our customers issues are solved in the free 15 minutes. When the time is up, you can decide if you wanna continue in a remote session, or schedule a technician to come to your home or office for a low hourly fee. You may also opt to continue free support via email. 

How does it work?

Choose a day and time above and submit the form. You'll receive a confirmation email with the zoom link for your appointment. At the time of the appointment simply click the "start your session" link in the email to connect with your technician.

What do you specialize in?

Our team members possess mastery in the following: Apple/Mac, Wi-Fi Networking, CAT & Data Wiring, Productivity Applications, Cloud and Syncing, iPhone & iPad, IT Compliance, Managed Business IT, Printers and Scanners, Local and Cloud Backups...If you're unsure if we can help you, schedule a free appointment, if we can't help we know someone who can. We're technology whispers. 

Can you send a technician to my home or office?

Absolutely. We service customers in the greater San Francisco Bay Area. If after your free 15 minutes you need additional support we can schedule a technician to come to your home or office for an hourly fee of $120/hr.

How is Free Mac Tech Support possible?

We're tech support consultants that have assisted 12K+ clients since 2005. We realized most people have quick questions, or simply need a super fast fix, but are afraid to call for help, worried they will incur a bill. So, we created a business that takes that worry away!

How do you get paid?

We really love helping people, it's at the core of what we do, and we know that a few clients will need more in-depth support that will turn into a paid gig. Still, we never put pressure on anyone, we're just happy to solve problems where we can. Ultimately, there is value in free tech support, as most people pay us with a glowing online review. Which brings us more customers, so thank you! 

Can I call or email you first?

Yes, email us at: [email protected]. Or, call us at 510-500-5960.

Can I cancel my appointment?

Sure. In your confirmation email you'll have a link to cancel or reschedule your FreeMacTech Appointment.